About Our Service

Picture of a Security Officer walking out of the Emergency Department

The Security team responds to all emergencies within the hospital. The officers issue keys and access passes whilst ensuring buildings are locked and secure. Additionally they escort members of staff to their vehicles during the hours of darkness.

All of our trained team receive Conflict Resolution training with the aim of peacefully diffusing any situation before it escalates.

The Service is ISO9001:2015 accredited.

Our teams strive to go above and beyond to ensure the safety and wellbeing of all patients, staff, and visitors

Colin Parkin, Senior Security Supervisor (University Hospital of North Durham)

Security Officer receiving a certificate

Key Staff Contact Details

William Thompson, Head of Facilities

07824 895041